WE CONTINUE COVERAGE ON AN AIRLINE VOUCHER FIASCO– TODAY — ANGRY CUSTOMERS FOUND THE BUSINESS LOCKED AND NO ONE INSIDE! AS OUR ERIN MURRAY EXPLAINS LIVE — THE BUSINESS ISNT CLOSED… IT’S WORKING OUT A FIX TO THE PROBLEM: MATT. A BIG QUESTION FROM ANGRY CUSTOMERS TODAY IS — WILL I GET REFUNDED AND WHAT WILL HAPPEN IF I’VE PURCHASED FUTURE FLIGHTS. TODAY — CREATIVE CREATIONS ANSWERED BOTH OF THOSE QUESTIONS FOR US. CREATIVE CREATIONS FOUND A LOT OF SUCCESS WHEN IT STARTED SELLING AIRLINE VOUCHERS. “MY WIFE AND I WENT ON A CRUISE IN JANUARY. I HAVE HAD A FRIEND OF MINE GO ON AN ARUBA CRUISE MOST RECENTLY. WE KNOW IT WORKS OR AT LEAST IT DID THEN.” BUT THIS MONTH — AN OVER SALE OF VOUCHERS CAUSED SEVERAL FLIGHTS TO BE COULD ONLY SELL TWO- THOUSAND A MONTH — BUT THIS BUSY TRAVEL MONTH WENT THOUSANDS OVER. NOW SEVERAL ANGRY CUSTOMERS WANT REFUNDS AND ANSWERS ON THEIR FUTURE TRAVEL PLANS – BUT THIS IS WHAT THEY FOUND WHEN THEY CAME TO THE STORE. “WE SPOKE WITH A THE STORE. “WE SPOKE WITH A CURRENT EMPLOYEE WHO SAYS THE OWNER AND STAFF ARE WORKING AT AN OFFSITE LOCATION TODAY. THAT’S WHY THE LIGHTS ARE OFF AND THE DOOR IS LOCKED. HE SAYS THEY ARE DOING THIS TO TRY AND TAKE A DAY AND REMEDY THE SITUATION.” IN AN EMAIL TO CUSTOMERS — THEY ARE OFFERING TWO OPTIONS FOR COMPENSATION: “CREATIVE CREATIONS WILL RETURN YOUR VOUCHER TO YOU TO USE FOR ANOTHER TIME, IN ADDITION TO MATCHING YOUR PARTY WITH ANOTHER SET OF VOUCHERS GOOD FOR BOTH DOMESTIC AND INTERNATIONAL TRAVEL, WITH NO EXPIRATION DATE. IF YOU SHOULD DECLINE THIS OFFER, WE WILL REFUND YOU THE AMOUNT YOU PAID US FOR YOUR MARCH VOUCHER.” WE’VE ALSO SEEN A HUGE OUTPOURING ON SOCIAL MEDIA WHEN WE BROKE THIS STORY. KYLE MILLER CAME TO THE COMPANIES DEFENSE SAYING “LET THE COMPANY HAVE A CHANCE TO DO CONFLICT RESOLUTION BEFORE YOU START MAKING A LEGITIMATE COMPANY SEEM LIKE IT’S BADLY RUN. SHANIN SAYS I HAVE USED THE VOUCHER IN JANUARY. IT’S NOT A SCAM. THE PROCESS WAS SMOOTH AND I RECEIVED THE TICKETS ON TIME. THIS IS A LEGIT COMPANY THAT UNFORTUNATELY MISJUDGE THE HIGH DEMAND. THEY ARE OFFERING REFUNDS, SO TAKE WHAT IS OFFERED. ABBY MOSER DID NOT HAVE SUCH LUCK SAYING I PAID 921 DOLLARS FOR A NEW PLANE TICKET BECAUSE MY FLIGHT WASN’T ABLE TO BE BOOKED THROUGH CREATIVE CREATIONS.